Where your feet are in nature - on the river -

Booking Terms & Conditions

Reservation Policy

Once a completed booking form is received, you will receive a Provisional Confirmation on your reservation.

All Provisional Reservations need to be confirmed with a 50% deposit, 14 days from the booking date.
The due date of the 50% deposit payment is subject to the Arrival Date of the reservation.
The payment due will be stipulated on the Provisional Reservation Confirmation.
The balance due on a Confirmed Reservation is payable on arrival.
We accept Namibian Dollar, South African Rand, Visa and MasterCard.
All Confirmed Reservations are subject to the below Cancellation Policy.
In the event of premature departure, we will charge for the full original invoice.
A 10% Administration Fee will be charged on all refunds, irrespective of date of cancellation.

Cancellation Policy

60 to 30 Days Prior to Arrival Date – 20%

30 to 16 Days Prior to Arrival Date – 50%
15 to 01 Days Prior to Arrival Date – 100%

Child Policy

0 to 3yrs Free of Charge
4 to 11yrs 50% of Adult Rate
12yrs and older Adult Rate

Please Note

All rates are subject to change without prior notice should any statutory Taxes or Levies be increased or introduced.